terms & conditions

Payment: is secure and easy through Paypal where you can use any major credit card without creating an account.

Delivery date: usually 7-10 working days after payment has been received.  Free second class delivery is included in the price.  Please ask about first class delivery.

Shipping: fragments will be carefully packaged to ensure they arrive safely but I will refund anything that reaches you in a damaged condition. Please notify within 3 business days of receipt if you receive a damaged item.  I may ask you to ship it back to the studio.

Refund and exchanges: if you are unhappy with the fragment that you receive, please contact me and we will work together to try and resolve things. I want you to be happy with your fragment.